United Physicians® Care Management

Kiera Draving

Administrative Team | Community Health Worker

Scheduling | Community Health Worker

Year you obtained your Licensure

2026

What’s your favorite thing about being a Care Manager?

My favorite thing about being a care manager is the direct impact that I get to have on people’s lives, I love doing something that allows me to help others.

Fun Fact about you?

I love spending time with my family and making everyday moments special. I also love a good DIY project, why pay for it if you can build it!

Jessica Compton

Behavioral Health Social Work

Behavioral Health Care Manager

Year you obtained your Licensure

2019

What’s your favorite thing about being a Care Manager?

Educating patients and providing strategies that promote overall well-being.

Fun Fact about you?

I can speak some German and am currently learning Portuguese.

Trista Czapla

Behavioral Health Social Work

Behavioral Health Care Manager | Licensed Master Social Worker

Year you obtained your Licensure

2023

What’s your favorite thing about being a Care Manager?

Being able to make a positive impact on a daily basis.

Fun Fact about you?

I’m in a monthly book club with friends that I’ve had since Kindergarten.

Bobbi Ann Gordon

Behavioral Health Social Work

Behavioral Health Care Manager – Doctor of Marriage and Family Therapy | Licensed Marriage and Family Therapist

Year you obtained your Licensure

2016

What’s your favorite thing about being a Care Manager?

My favorite part of being a care manager is helping normalize that mental health is just as important as physical health. It’s a privilege to advocate for patients in their most vulnerable moments, aiming to ease feelings of shame or fears of being misunderstood when they seek emotional support.

Rashawnda Fitzpatrick

Behavioral Health Social Work

Behavioral Health Care Manager | Licensed Professional Counselor

Year you obtained your Licensure

2023

What’s your favorite thing about being a Care Manager?

Being able to make a positive impact on a daily basis.

Fun Fact about you?

I’m in a monthly book club with friends that I’ve had since Kindergarten.

Lisa Konchel Schmidt

Community Health Worker

Community Health Worker

Year you obtained your Licensure

2023

What’s your favorite thing about being a Care Manager?

My favorite aspect of being a care manager is the opportunity to support individuals facing financial challenges, food insecurity, housing instability, and unmet medical needs.

Fun Fact about you?

I spent my childhood working on my dad’s classic cars, this sparked a lifelong passion for classic and muscle cars that continues to this day.

Anthony Retka

Community Health Worker

Community Health Worker

Year you obtained your Licensure

2019

What’s your favorite thing about being a Care Manager?

Helping those in need, working for a great PO, and working with a wonderful group of co-workers.

Fun Fact about you?

I’m a singer-songwriter and musician.

Bridget Thornton

Community Health Worker

Community Health Worker

Year you obtained your Licensure

2017

What’s your favorite thing about being a Care Manager?

Helping people and working with my team.

Fun Fact about you?

Houseplant Connoisseur.

Brenda Thiel

Pharmacy

Doctor of Pharmacy

Year you obtained your Licensure

2013

What’s your favorite thing about being a Care Manager?

Helping our patients and providing education on their medication.

Fun Fact about you?

I love to spoil my 5-year old goldendoodle, Archie.

Debra Staelens

Pharmacy

Registered Pharmacy Technician

Year you obtained your Licensure

2015

What’s your favorite thing about being a Care Manager?

One of my favorite things about being a care manager is building meaningful relationships with patient and helping them feel supported during difficult or overwhelming times. Being able to coordinate care, solve problems, and connect people with the resources they need can truly make a difference in their quality of life. It’s rewarding to see patients gain confidence in managing their health and know that your guidance helped improve their outcomes and overall well-being.

Fun Fact about you?

I am a blessed grandmother of 8 with 1 on the way!

Emily Herbon

Registered Dietitian

Registered Dietitian | ACE Health Coach

Year you obtained your Licensure

2016

What’s your favorite thing about being a Care Manager?

Finding unique solutions to people’s individual needs and goals.

Fun Fact about you?

I enjoy writing cookbooks for children in my free time.

Carmen Epstein

Registered Dietitian

Registered Dietitian | Certified Diabetes Care and Education Specialist

Year you obtained your Licensure

2009

What’s your favorite thing about being a Care Manager?

The ability to spend enough time with patients to develop personalized plans for meeting their health goals.

Fun Fact about you?

My hobbies are knitting and gardening

Erin Beattie

Registered Dietitian

Registered Dietitian

Year you obtained your Licensure

2017

What’s your favorite thing about being a Care Manager?

Witnessing patients and families achieve their goals.

Fun Fact about you?

I enjoy learning about different foods around the globe.

Rachel Terenzi

Registered Nurse

Registered Nurse | Certified Lactation Counselor

Year you obtained your Licensure

2015

What’s your favorite thing about being a Care Manager?

Connecting with families and providing support, resources and education when they need it most. It takes a village, and I’m proud to be a part of their support team.

Fun Fact about you?

My favorite hobby is reading-I’ll talk your ear off about books!

Jill Thomas

Registered Nurse

Registered Nurse

Year you obtained your Licensure

2014

What’s your favorite thing about being a Care Manager?

Problem solving, thinking outside the box and helping people.

Fun Fact about you?

I was a teacher before becoming a nurse.

Sara Batt

Registered Nurse

Registered Nurse

Year you obtained your Licensure

2015

What’s your favorite thing about being a Care Manager?

My favorite thing about being a care manager is building meaningful relationships with patients, and helping people gain confidence in navigating their care. I love to help people feel supported, heard, and empowered in their journey.

Fun Fact about you?

I think elephants are adorable!

Victoria Bass

Registered Nurse

Registered Nurse

Year you obtained your Licensure

2013

What’s your favorite thing about being a Care Manager?

I love helping people feel supported on their health journeys.

Fun Fact about you?

I love to read and finally joined a book club.

Jennifer Lewis

Registered Nurse

Registered Nurse | Certified Lactation Counselor

Year you obtained your Licensure

RN – 2010 | CLC – 2023

What’s your favorite thing about being a Care Manager?

I enjoy building meaningful relationships with families and supporting them in navigating through their child’s care. To watch a family become empowered in managing their child’s health is very special to me.

Fun Fact about you?

I love to thrift shop and repurpose old items to bring them back to life!

Natesha Myers

Registered Nurse

Registered Nurse

Year you obtained your Licensure

2012

What’s your favorite thing about being a Care Manager?

Being able to connect with my patients while being autonomous.

Fun Fact about you?

I love spontaneity of travel. I welcome day trips, even if they are out of town. Will travel for food.

Risa Blau

Social Worker

Licensed Professional Counselor | Social Worker | Medical Assistant

Year you obtained your Licensure

1994

Helping people with different needs.

Being able to make a positive impact on a daily basis.

Fun Fact about you?

I love to go to concerts.

Chiqutta Crook

Social Worker

Licensed Master Social Worker

Year you obtained your Licensure

2016

What’s your favorite thing about being a Care Manager?

Supporting the kids.

Susan DiMarco

Social Worker

Social Worker

Year you obtained your Licensure

2012

What’s your favorite thing about being a Care Manager?

Getting to work with patient of varying ages, diagnosis and presenting problems and tailoring personal treatment plans for each pt.

Fun Fact about you?

I run 30-35 miles per week, running at 6AM most days of the week. Running is the best way to start a productive day of work!

Julie Brouhard

Social Worker

Licensed Clinical Social Worker | Chronic Care Management | CDP

Year you obtained your Licensure

2010

What’s your favorite thing about being a Care Manager?

Getting to see the full picture of someone’s life and actually help to improve it through advocacy, building trust, support, etc.

Fun Fact about you?

Childhood singer, actress and opera singer.

BreeAnna Moneymaker

Social Worker

Licensed Master Social Worker

Year you obtained your Licensure

2017

What’s your favorite thing about being a Care Manager?

My favorite thing about being a Care Manager is helping my patients reach their goals and seeing their smiles when they have “ah hah” moments.

Fun Fact about you?

My husband calls them my “grandma hobbies” but I enjoy gardening, making homemade gifts for my kids and nephews, and I recently re-learned how to crochet.